Welcome to TRACY MODE LTD (“we,” “our,” or “us”). We are committed to protecting your privacy and handling your personal information responsibly.
This Privacy Policy explains how we collect, use, disclose, store, and protect your personal information when you visit or make a purchase through https://tracymode.net.
By accessing or using our website, you acknowledge that you have read and understood this Privacy Policy.
Information We Collect
Depending on how you interact with our website, we may collect the following types of information.
Personal Information
When you place an order, create an account, contact us, or subscribe to our communications, we may collect information including:
Full name
Email address
Telephone number
Billing address
Shipping address
Order details
Purchase history
Payment Information
Payments are processed securely through trusted third-party payment service providers.
We do not store your complete payment card number, security code (CVV), or other sensitive payment credentials on our website.
Payment providers process payment information in accordance with their own privacy and security standards.
Automatically Collected Information
When you browse our website, we may automatically collect certain technical information, including:
IP address
Browser type and version
Device information
Operating system
Pages viewed
Time spent on the website
Referral website
Date and time of your visit
This information helps us improve website performance and user experience.
How We Use Your Information
We may use your personal information to:
Process and fulfill your orders.
Provide customer support.
Send order confirmations and shipping updates.
Respond to inquiries.
Improve our products and services.
Personalize your shopping experience.
Prevent fraud and unauthorized transactions.
Maintain website security.
Comply with applicable legal obligations.
Send promotional communications where you have chosen to receive them.
Marketing Communications
If you subscribe to our newsletter or marketing emails, we may send information about new products, promotions, or special offers.
You may unsubscribe at any time by clicking the unsubscribe link included in our emails or by contacting us directly.
Cookies and Similar Technologies
Our website uses cookies and similar technologies to improve functionality, remember your preferences, analyze website performance, and enhance your browsing experience.
For more information, please refer to our Cookie Policy.
How We Share Your Information
We do not sell your personal information.
We may share your information only when necessary with trusted third parties, including:
Payment service providers
Shipping and logistics providers
Website hosting providers
IT and security service providers
Analytics providers
Customer support service providers
Government authorities or regulatory bodies where required by law
Each service provider receives only the information necessary to perform its services.
Data Security
We take reasonable administrative, technical, and organizational measures to help protect your personal information against unauthorized access, alteration, disclosure, or destruction.
While we strive to safeguard your information, no method of internet transmission or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.
Data Retention
We retain personal information only for as long as reasonably necessary to:
Complete your transactions.
Provide customer support.
Comply with legal and regulatory obligations.
Resolve disputes.
Enforce our agreements.
When information is no longer required, it will be securely deleted or anonymized where appropriate.
Your Privacy Rights
Depending on your location and applicable law, you may have certain rights regarding your personal information, including the right to:
Request access to your personal information.
Request correction of inaccurate information.
Request deletion of your personal information where applicable.
Request restriction of certain processing activities.
Object to certain processing.
Withdraw consent where processing is based on consent.
Request a copy of your personal information where required by law.
To exercise these rights, please contact us using the information provided below.
International Data Transfers
Because we serve customers in multiple countries, your personal information may be processed or transferred to jurisdictions outside your country of residence.
Where appropriate, we take reasonable steps to ensure that such transfers are conducted in accordance with applicable data protection laws.
Children’s Privacy
Our website is intended for individuals who are at least 18 years of age or the age of majority in their jurisdiction.
We do not knowingly collect personal information from children. If we become aware that personal information has been collected from a child without appropriate authorization, we will take reasonable steps to delete such information.
Third-Party Websites
Our website may contain links to third-party websites for your convenience.
We are not responsible for the privacy practices, security, or content of those external websites. We encourage you to review their privacy policies before providing any personal information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or website functionality.
Any updates will be posted on this page together with the revised “Last Updated” date. Continued use of our website after any changes become effective constitutes acceptance of the updated Privacy Policy.
Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us.
